@codetanzania/majifix-analytics

Majifix module for analytics and reports

Usage no npm install needed!

<script type="module">
  import codetanzaniaMajifixAnalytics from 'https://cdn.skypack.dev/@codetanzania/majifix-analytics';
</script>

README

majifix-analytics

Majifix module for analytics and reports

Reports (WIP)

  • Overview Report
  • Performance Report
  • Operator Report
  • Operations Report
  • Standing Report
  • Trending Report

Report Structure

Overview Report

View Structure
{
  "data": {
      "overall": {
          "confirmTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "assignTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "attendTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "completeTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "verifyTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "approveTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "resolveTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "lateTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "callTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "workTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          }
      },
      "jurisdictions": [],
      "statuses": [],
      "priorities": [],
      "services": [],
      "groups": [],
      "types": [],
      "workspaces": [],
      "channels": [],
      "operators": []
  }
}

Performance Report

View Structure
{
  "data": {
      "overall": {
          "confirmTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "assignTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "attendTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "completeTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "verifyTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "approveTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "resolveTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "lateTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "callTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "workTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          }
      },
      "statuses": [],
      "priorities": [],
      "services": [],
      "groups": [],
      "types": []
  }
}

Operator Report

View Structure
{
  "data": {
      "overall": {
          "approved": 0,
          "assigned": 1,
          "attended": 1,
          "completed": 0,
          "count": 7,
          "late": 3,
          "new": 0,
          "pending": 2,
          "resolved": 5,
          "reopened": 1,
          "unconfirmed": 0,
          "verified": 0,
          "confirmTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "assignTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 11,
                  "milliseconds": 253,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 27,
                  "hours": 2,
                  "minutes": 13,
                  "seconds": 5,
                  "milliseconds": 543,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 8,
                  "hours": 23,
                  "minutes": 29,
                  "seconds": 51,
                  "milliseconds": 889,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "attendTime": {
              "minimum": {
                  "days": 13,
                  "hours": 2,
                  "minutes": 54,
                  "seconds": 58,
                  "milliseconds": 453,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 17,
                  "hours": 1,
                  "minutes": 53,
                  "seconds": 1,
                  "milliseconds": 613,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 19,
                  "minutes": 0,
                  "seconds": 32,
                  "milliseconds": 177,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "completeTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 4,
                  "seconds": 11,
                  "milliseconds": 42,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 1,
                  "seconds": 0,
                  "milliseconds": 615,
                  "microseconds": 800,
                  "nanoseconds": 0
              }
          },
          "verifyTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 2,
                  "seconds": 54,
                  "milliseconds": 475,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 38,
                  "milliseconds": 781,
                  "microseconds": 400,
                  "nanoseconds": 0
              }
          },
          "approveTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 3,
                  "seconds": 1,
                  "milliseconds": 694,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 41,
                  "milliseconds": 838,
                  "microseconds": 800,
                  "nanoseconds": 0
              }
          },
          "resolveTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 20,
                  "seconds": 25,
                  "milliseconds": 338,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 27,
                  "hours": 2,
                  "minutes": 15,
                  "seconds": 17,
                  "milliseconds": 238,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 11,
                  "hours": 1,
                  "minutes": 1,
                  "seconds": 42,
                  "milliseconds": 740,
                  "microseconds": 800,
                  "nanoseconds": 0
              }
          },
          "lateTime": {
              "minimum": {
                  "days": 0,
                  "hours": 20,
                  "minutes": 7,
                  "seconds": 4,
                  "milliseconds": 414,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 21,
                  "hours": 15,
                  "minutes": 17,
                  "seconds": 13,
                  "milliseconds": 901,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 7,
                  "hours": 23,
                  "minutes": 42,
                  "seconds": 22,
                  "milliseconds": 597,
                  "microseconds": 666,
                  "nanoseconds": 666
              }
          },
          "callTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 29,
                  "milliseconds": 44,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 1,
                  "seconds": 14,
                  "milliseconds": 531,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 45,
                  "milliseconds": 860,
                  "microseconds": 142,
                  "nanoseconds": 857
              }
          },
          "workTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 7,
                  "milliseconds": 813,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 17,
                  "hours": 1,
                  "minutes": 53,
                  "seconds": 1,
                  "milliseconds": 613,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 4,
                  "hours": 6,
                  "minutes": 30,
                  "seconds": 40,
                  "milliseconds": 604,
                  "microseconds": 250,
                  "nanoseconds": 0
              }
          }
      },
      "services": []
  }
}

Operation Report

View Structure
{
  "data": {
      "items": [],
      "overall": {
          "confirmTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "assignTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "attendTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "completeTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "verifyTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "approveTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "resolveTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "lateTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "callTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          },
          "workTime": {
              "minimum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "maximum": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              },
              "average": {
                  "days": 0,
                  "hours": 0,
                  "minutes": 0,
                  "seconds": 0,
                  "milliseconds": 0,
                  "microseconds": 0,
                  "nanoseconds": 0
              }
          }
      },
      "services": [],
      "workspaces": [],
      "zones": [],
      "assignees": []
  }
}

Standing Report

View Structure
{
  "data": [
      {
          "jurisdiction": {
              "color": "#0D3291",
              "code": "GRZ",
              "name": "Name"
          },
          "group": {
              "code": "C",
              "color": "#06C947",
              "name": {
                  "en": "Commercial",
                  "sw": "Commercial"
              }
          },
          "service": {
              "code": "BL",
              "color": "#0D47A1",
              "name": {
                  "en": "Billing",
                  "sw": "Billing"
              }
          },
          "status": {
              "color": "#0D47A1",
              "weight": -5,
              "name": {
                  "en": "Open",
                  "sw": "Open"
              }
          },
          "priority": {
              "color": "#1B5E20",
              "weight": -5,
              "name": {
                  "en": "Low",
                  "sw": "Low"
              }
          },
          "count": 2
      }
  ]
}

Trending Report(WIP)

View Structure
{
  "data": {
      "countPerYear": [
          {
              "count": 0,
              "year": 2000
          },
          {
              "count": 0,
              "year": 2001
          },
          {
              "count": 0,
              "year": 2002
          }
      ],
      "countPerMonthPerYear": [
          {
              "months": [
              ],
              "year": 2000
          },
          {
              "months": [
              ],
              "year": 2001
          },
          {
              "months": [ 
              ],
              "year": 2002
          }
      ],
      "countPerHourPerDay": [
          {
              "hours": [
              ],
              "day": 1
          },
          {
              "hours": [
              ],
              "day": 2
          },
          {
              "hours": [
              ],
              "day": 3
          },
          {
              "hours": [
              ],
              "day": 4
          },
          {
              "hours": [
              ],
              "day": 5
          },
          {
              "hours": [
              ],
              "day": 6
          },
          {
              "hours": [
              ],
              "day": 7
          }
      ]
  }
}

Usage

npm install --save @codetanzania/majifix-analytics

Testing

If you want to test this library,

  • first clone this repo

  • Install all dependencies

    npm install
    
  • Run test

    npm test
    

How to contribute

It will be nice, if you open an issue first so that we can know what is going on, then, fork this repo and push in your ideas. Do not forget to add a bit of test(s) of what value you adding.

LICENSE

MIT License

Copyright (c) anzalab & Contributors

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.